Last week, one of my favorite bloggers, Naomi Dunford of IttyBiz, threw out a simple question in her blog post, What Do YOU Do? The Un-Meme Redux.
She made me think.
I like that. Thinking is good.
Naomi's question was, "Do your readers understand your business?"
A few days later, a new friend, pajama-wearing motivational speaker (I know, it's kind of weird, but isn't it cool?) Patty K, answered Naomi's question in a post of her own.
Still, it seemed like a silly question to me.
My readers know what I do for my clients. Don't they?
They must. I blog about stuff every week. Sometimes more often.
What Naomi found out
Now Naomi is one of the smartest Internet marketers in the business and the author of the wildly popular blog, IttyBiz. Still, two years ago, she got an email from a regular reader who asked a question that stunned her:
"So what do you actually do for a living?," she said.
Could it be that a regular reader and commenter on her blog, someone she has shared emails back and forth with, could not even know what her business is about?
The IttyBiz Challenge
Naomi's wake-up call made her focus on not just what her blog is about but what her business is all about. What she does to solve her clients' problems.
Now, she is challenging us to do the same.
Her questions are good because they help us get to the heart of not only what we do, but why we do it. I decided to take the challenge.
Naomi's questions, my answers
1. What's your game? What do you do?
I'm a blogger and copywriter. I offer writing and coaching to help people develop a stronger, more unique online presence with blogs and online bios that attract their readers' attention and convert them to customers.
2. Why do you do it? Do you love it or do you just have one of those creepy knacks?
People fascinate me—always have. I read every biography and memoir I can get my hands on. And bringing out each person's uniqueness—through their blogs, about pages and social media bios—is a challenge I jump up and down just thinking about.
Okay, it's also one of those creepy knacks of mine. But isn't it the best possible place to be: when what you love to do and what you do well intersect?
3. Who are your customers? What kind of people would need or want what you offer?
I work mostly with crazy-smart, talented professionals with service businesses. The business or life coach. The realtor. The therapist. Anyone who makes a living selling the amazing stuff that’s inside their brain.
They either agonize over every word when they write or they could do a crackerjack job, but they just can't find the time. Some of them just need a little coaching to get into the groove of writing their own blog posts and bios.
Of course, others say, "Please. Just do it for me."
4. What's your marketing USP? Why should I buy from you instead of the other losers?
I was a teacher for many years. I understand all the ways people learn. I know how to show people shortcuts to make them better writers and bloggers. So now I'm the coach who is best at helping people think in different ways so they don't get stuck in The Land of Boring Blogs.
Oh, and I can say, "Four knives will be sufficient in Swahili." Try to find another blogging coach who can do that.
5. What's next for you? What's the big plan?
I want world peace, for sure. But after that, I'd like to complete my blogging blueprint book, publish my memoir, write the Big Book for Creative Thinkers, and start an online blogging class.
One more thing. I want to get that four-ball juggling thing down. I definitely want to do that.
Do these questions resonate with you? Do your readers know what you do?
Try them on for size. You may find some gems that will also work well in your about page. And, speaking of about pages, after my post last week, one of my subscribers, who also happens to be a friend (David Billings, AKA Sparky Firepants), sent me a message.
"Great post, Judy," he said. "It inspired me to rewrite my about page."
David did an amazing job, without a speck of help from me. You can see his shiny new about page here.
If you take the IttyBiz Challenge, leave a comment with a link to your blog, so we can go see your cool answers.
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